Neo-Brake prides itself on providing quality re-manufactured brake shoes. We stand behind our product 100%, and will always provide warranty replacements for any defects that are the result of manufacturing or material defects.
Brake shoes are the most visible component of a very complex and mutually dependent mechanical system and are often ruined by improper installation, poor drums, or other factors. More importantly, simply replacing brake shoes without solving the potential underlying problems can create a significant safety risk. The wear patterns and condition of brake shoes often tell a story and we have developed the following list of questions to separate “bad shoes” from “bad installation/underlying mechanical problems.” Please take a few moments and fill out all of the following questions so that we can expedite the warranty process. |